Frequently Asked
Questions
Our Experts
To better accommodate our clients, their needs, and their budgets, Paixxão.Co offers a unique way of scheduling appointments. Our clients get to choose the level of experience they are looking for when selecting an expert. Each level offers a price based on the technicians’ experience.
There are four levels to choose from. At Paixxão.Co we believe that everyone must start somewhere, and we pride ourselves in giving aspiring nail techs unsurpassed opportunities. Watching our experts grow in their careers is Priceless!
Junior Tech
Are new to Paixão. They offer fresh eyes and excitement to our salon. They’re learning and sharing their enthusiasm with their growing clientele. Expect longer service times with a junior tech as they are in training. If you are pressed for time please notify them before your service begins.
Designer Tech
Have excelled and are ready to apply what they’ve learned. They are suited to bloom in a career they love.
Master Tech
Have mastered their craft and are equipped to give you exactly what you want.
Diamond Tech
Have the highest level of nail education. With a Diamond Tech, you’re not just getting your nails done, it’s an experience.
FAQ - Appointments & Cancellations
We accept both appointments and walk-ins. However, we recommend that you call in advance to ensure availability. The last appointment accepted will be approximately one hour before closing.
A credit card is required to hold appointments!
If you're unable to make your appointment time please have the courtesy to notify us at least 24-Hours in advance. There are clients on waiting lists that would love to fill that spot.
- No-Call/No-Shows will be charged 60% of the service total or $40. Whichever is greater
- Cancellations made in less than 24 hours will be charged 50% of the service total or $40. Whichever is greater
- Late arrivals that require modifications will be charged a 40% fee
Depending on availability, if you arrive more than 15 minutes late, you risk losing your appointment slot and being charged a 50% cancellation fee. The fees above apply to all cancellations whether each client is canceling one appointment or multiple appointments. The percentage is based on the total dollar amount of the reservation.
FAQ – Child Safety Policy
As we cannot ensure the safety of your young ones in a professional environment, anyone under the age of 11 is not permitted to accompany you. The only exception is if they are being serviced.
Our facility is not equipped to care for children. We love them and we thank you in advance for helping us keep them safe.
FAQ – Our 72-Hour Guarantee
Unparalleled in customer service, we offer a 72-Hour Guarantee. If there is a breakdown in your service, like chipping, lifting or sub-par work simply notify us within 72 hours and we will fix it for free. *Some restrictions apply, call for more information.
FAQ – Payments
We accept all forms of payments; Cash, Visa, Mastercard, Discover, and American Express.
Gift Cards can be purchased in the salon, over the phone, or online. To purchase online download our app available in the Apple Store and Google Play Store. Search “Paixao Beauty Bar.”
Testimonials
What They Say
