Frequently Asked

Questions

FAQ – Child Safety Policy

As we cannot ensure the safety of your young ones in a professional environment, anyone under the age of 10 is not permitted to accompany you. The only exception is if they are being serviced.

Our facility is not equipped to care for children. We love them and we thank you in advance for helping us keep them safe.

FAQ – Our Service Promise

Your satisfaction matters to us. We stand behind the quality of every service we provide. If you notice anything within 72 hours of your appointment that doesn’t meet your expectations, simply contact us. We’ll be happy to evaluate it and make it right when appropriate.

FAQ – Payments

We accept all forms of payment; Cash, Visa, Mastercard, Discover, and American Express. 

Give the gift of beautiful nails and a little time to unwind.

Paixxão.Co gift cards are available for purchase online and can be used toward any of our nail services. 

Appointments & Cancellation Policy

To provide each client with a personalized, unhurried experience, Paixxão.Co operates by appointment only. Appointments may be conveniently scheduled online, and a valid credit card is required to reserve your time. 

A credit card is required to hold appointments. Your credit card will not be charged when booking your appointment.

We understand that plans can change. If you need to reschedule or cancel, we kindly ask that you provide at least a 24 hours' notice as there are clients on waiting lists that would love to fill that spot.

Cancellations & No-Shows

  • Cancellations made 24 hours or more in advance - no charge.
  • Cancellations made less than 24 hours before your appointment will be charged 40% of the service total or $40 whichever is greater.
  • No-Shows will be charged 60% of the service total or $40 whichever is greater

    Late Arrivals

    Thank you for respecting the time reserved especially for you.Please arrive on time so you can enjoy your complete service. Arriving late may require us to shorten or modify your service. If there is not enough time to complete the appointment, it may be considered a late cancellation and the applicable fee will apply.

Testimonials

What They Say

"Very clean, beautiful and professional nail spot. They were very sweet, kind and gentle. I didn't feel rushed at all during my appt which I truly appreciated. I will definitely be back again!!" - Kimberly

"I love Paixão. They are just all so friendly and their staff are amazing nail techs. When I moved far away I am always willing to drive the extra time because I know they are always worth it." - Emily

"Friendly, professional, terrific vibe and great work. No complaints at all; this is my new place for mani-pedi self care!" - Cat

"Best experience ever! This salon uses their own products that just blow my mind. I was also able to buy the product and use it at home. The coconut lime body lotion is just amazing. Thank you for taking care of me and making me feel at home in your salon." - Adrienn

Treat Yourself to the Paixxão.Co Experience

Come On In